General FAQ

 

  • Is the power plug disconnected?

Plug the power plug into an electrical outlet.

  • Is there a power outage?

Check whether or not there is a power outage.

  • Is the power of the main body off?

Turn on the power of the main body. If the main body’s power is off, the remote controller will not operate.

  • Does the LED blink when you press the remote controller buttons?

If the battery is discharged, each time you press the remote controller's button, the LED will blink twice. Replace the battery.

  • Does the LED not turn on when you press the remote controller button?

When a certain amount of time elapses after the battery discharged, the remote controller will not operate. Replace the battery.

  • Is the power of the remote controller off?

Replace the remote controller battery. If the problem persists after replacement, contact the Coway service center.